Customer Message

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A former contractor says they still need access to export their own work, but the original admin is gone and no one remembers what level of access they had. Can support restore them temporarily?

edge-former-contractor

Attachments

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Internal handoff transcript

Contains conflicting statements about the contractor's old access level and current business need.

Open asset

AI Draft Reply

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Hi Talia, thanks for flagging this. I reviewed the case details and supporting evidence for former contractor access request. The draft is ready, but a human reviewer should confirm the action before anything is sent or applied.

Citations

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